Refund policy
Return & Refund Policy
Returns & Refunds
Because our apparel and print products are made to order, we do not accept returns or exchanges due to:
- Incorrect size selection
- Buyer preference changes
- Ordering mistakes
We will gladly assist with replacements or refunds if:
✔ Item arrives damaged
✔ Print defect exists
✔ Wrong product received
Requests must be submitted within 7 days of delivery.
Please include:
- Order number
- Photos of item
- Description of issue
Digital downloads, templates, and safety documents are non-refundable once delivered.
SafeSite Solutions reserves the right to review refund requests individually.