Refund policy

Return & Refund Policy

Returns & Refunds

Because our apparel and print products are made to order, we do not accept returns or exchanges due to:

  • Incorrect size selection
  • Buyer preference changes
  • Ordering mistakes

We will gladly assist with replacements or refunds if:

✔ Item arrives damaged
✔ Print defect exists
✔ Wrong product received

Requests must be submitted within 7 days of delivery.

Please include:

  • Order number
  • Photos of item
  • Description of issue

Digital downloads, templates, and safety documents are non-refundable once delivered.

SafeSite Solutions reserves the right to review refund requests individually.